Salesforce Specialist – 20231004

At our sister company Groow we select, train, hire and accelerate top tech talents.

Our vison is to accelerate and help top talent find their way to international projects matching you with the best projects through our top-notch programs at our campuses and software platform.

We offer training programs, fixed and project jobs local and abroad at our campuses and clients in North Africa, Europe, and Middle East.

As a highly customer-focused Functional Analyst, you are dedicated to aiding our clients in achieving a customer-centric approach. You possess the unique ability to effectively communicate complex ideas to diverse audiences, including executives, business stakeholders, and technical teams. With a minimum of 3 years of experience in functional analysis and extensive expertise in Salesforce, including certifications in SFDC Sales Cloud, SFDC Service Cloud, and/or SFDC Marketing Cloud, you are a valuable asset to our team. Your willingness to master CPQ complements your existing skillset. You serve as a trusted resource for both team members and clients, drawing on your extensive experience. Fluent in Dutch (or French) and English, you are recognized by your colleagues as a motivated and proactive team player who consistently initiates and elevates our projects.

Key Responsibilities:

• Customer-Centric Advocacy: Champion the cause of customer-centricity, working closely with our clients to help them prioritize their customers’ needs and goals.
• Effective Communication: Leverage your exceptional presentation skills to convey ideas clearly and concisely, catering to the varied backgrounds and objectives of executives, stakeholders, and technical teams.
• Salesforce Expertise: Apply your extensive knowledge of Salesforce, with certifications in SFDC Sales Cloud, SFDC Service Cloud, and/or SFDC Marketing Cloud, to drive solutions that enhance customer experiences.
• CPQ Mastery: Embrace the opportunity to become proficient in CPQ, expanding your skillset to address broader customer needs.
• Knowledge Sharing: Serve as the go-to resource for team members and clients, drawing on your wealth of experience to provide guidance and support.
• Proactive Team Player: Demonstrate a driven and enthusiastic approach, consistently taking initiative and contributing to the advancement of our projects.

Qualifications:

• Minimum of 3 years of professional experience in functional analysis.
• Proficiency in Salesforce, including certifications in SFDC Sales Cloud, SFDC Service Cloud, and/or SFDC Marketing Cloud.
• Willingness to acquire expertise in CPQ.
• Strong communication and presentation skills to cater to various audience backgrounds and objectives.
• Fluency in English, French is a plus.
• Proven ability to drive customer-centric initiatives and collaborate effectively within a team.

Join our team and help us revolutionize the way our clients approach customer-centricity. If you are a dynamic and proactive Functional Analyst with a passion for delivering exceptional solutions, we invite you to apply and contribute to our exciting projects.

We offer good and interesting salary packages with on-the-job training in our own campuses and a top-notch working environment with all amenities and an international entrepreneurial atmosphere.